Frequently asked

Frequently asked questions

What services do you offer?

We offer user research, design, marketing, and development services, including custom web application and mobile app development, branding, and product strategy services for creating software-as-a-service (SaaS) solutions.

What kind of companies do you work with?

  1. We work with businesses looking to solve their problems with web and mobile software technology.
  2. We also work with businesses that are beginning a SaaS venture.
  3. We work with enterprises that want to hire our team to solve their technical challenges.

Can I hire you as my team?

Yes, we work on a project basis or a full-time basis, and we structure our contracts accordingly.

How do you determine the cost of a project?

We determine the project cost based on its scope, complexity, and the resources required.

Schedule a meeting with us if you’d like guidance on your market strategy. We offer this for free, as it helps us meet potential future clients, and we are always happy to share our experience.

How can we begin working together?

After a few meetings, we will create a contract outlining the scope of work we will follow. You will own the software that we build for you.

For many of our complex projects, we need to expend significant resources to make accurate estimates and identify needs. This is essential for a quality contract. After a few meetings, we will ask you to put down 10% of the rough scope estimate so that we can begin working with you.

What is your typical project timeline or turnaround time?

We have done projects ranging from 3 months to 24 months. The timeline depends on the project's size and complexity. Generally, we strive to deliver high-quality results within a reasonable timeframe, keeping you informed about our progress throughout the development process.

How do you ensure the quality of your work?

We follow industry best practices and maintain a rigorous quality assurance process. Our team of experts continually improves their skills and stays up-to-date with the latest technologies to deliver top-notch solutions.

Can you provide examples of your previous projects or case studies?

Absolutely! Please visit our Case Studies page on our website, where you can find detailed case studies showcasing our work across various industries.

What industries or sectors do you specialize in?

We work with a diverse range of industries, including technology, healthcare, finance, retail, and more. Our modularity allows us to onboard expertise and tailor our services to meet each client's unique needs.

Do you offer ongoing support and maintenance after project completion?

Yes, we offer post-launch support and maintenance services to ensure the ongoing success of your project. We can discuss the specifics of these services based on your needs.

What project management tools or communication methods do you use?

We use a variety of project management tools, such as Trello, JIRA, depending on your preference. For communication, we utilize email, phone calls, and video conferencing tools like Zoom or Google Meet.

Where are you located?

We are a remote team that’s proudly across the world. While we are based in Boise, Idaho, we have members in Europe, South East Asia, America and the Middle East.

How do you handle project confidentiality and data security?

We take confidentiality and data security seriously. We can sign a mutual non-disclosure agreement (NDA) before starting any project and follow industry-standard data security practices to protect your sensitive information.

What is your preferred method of payment, and do you offer any flexible payment options?

We accept various payment methods, including bank transfers and major credit cards. We will discuss flexible payment options, such as milestones or monthly payments, based on your project's requirements.

Can you scale your team and resources based on the project's requirements?

Yes, we have access to a global pool of talent, allowing us to scale our team and resources according to your project's specific needs.

How do you stay up-to-date with the latest technologies and industry best practices?

Our team is dedicated to continuous learning and professional development. We regularly attend industry conferences, participate in training programs, and stay informed about the latest trends and best practices to deliver cutting-edge solutions to our clients.